NOTICE DATE: January 23, 2009
NOTICE
TYPE: R-B012309-02 Completion Notice – Retail
Processing
SHORT DESCRIPTION: ERCOT
experienced an outage of the Customer
Registration Application.
INTENDED AUDIENCE:
LSEs and
TDSPs
DAY AFFECTED: January 23, 2009 from 8:26 AM
to 9:52 AM
LONG DESCRIPTION: ERCOT
experienced an outage of the Customer
Registration Application on January 23, 2009 from 8:26 AM to 9:52
AM.
ADDITIONAL INFORMATION: The root cause was a short in a
power supply resulting in numerous systems going down. The power supply
has been replaced and all systems are now back online.
CONTACT: If you have any questions, please contact
your ERCOT Account Manager. You may also call the general ERCOT Client Services
phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].
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