NOTICE DATE:  January 23, 2009

NOTICE TYPE:  M-A012309-02 – Completion - Outage:  ERCOT.com    

SHORT DESCRIPTION:  ERCOT experienced an outage of ERCOT.com.
 
INTENDED AUDIENCE:  LSEs and TDSPs

DAY AFFECTED:  January 23, 2009 from 8:26 AM to 9:52 AM

                                                                   

LONG DESCRIPTION:  ERCOT experienced an outage of the www.ercot.com website on January 23, 2009 from 8:26 AM to 9:52 AM.

 

ADDITIONAL INFORMATION:  The root cause was a short in a power supply resulting in numerous systems going down.  The power supply has been replaced and all systems are now back online.   

 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

JR/DP

 
From: ERCOT Client Relations
Sent: Friday, January 23, 2009 10:07 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A012309-01 Outage: ERCOT.com

NOTICE DATE:  January 23, 2009          

NOTICE TYPE:  M-A012309-01 Outage:  ERCOT.com    

INTENDED AUDIENCE:  All Market Participants

DAY AFFECTED:  January 23, 2009 8:26 AM to present    

DESCRIPTION: ERCOT is currently experiencing an outage of ERCOT.com.

ERCOT is working on resolving this issue and will provide additional information as it becomes available.        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

JR/DP