NOTICE DATE:  January 23, 2009

NOTICE TYPE:  R-B012309-01 Initial Notice – Retail Processing

INTENDED AUDIENCE: LSEs and TDSPs

DAY AFFECTED:  January 23, 2009 from 8:26 AM to present

DESCRIPTION: ERCOT is currently experiencing an outage of the Customer Registration Database.

ERCOT is working on resolving this issue and will provide additional information as it becomes available.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP/JR