The ERCOT planned MarkeTrak outage completed at approximately 4:20 PM today, Saturday, February 14, 2009. The MarkeTrak application was reinstated at that time. As always, issues with MarkeTrak can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or Monday, February 16, 2009 to your ERCOT Account Manager. DP ________________________________ From: ERCOT Client Relations Sent: Friday, February 13, 2009 4:12 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: R-B021209-02 Reminder: Outage - Retail (MarkeTrak) 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 NOTICE DATE: February 13, 2009 NOTICE TYPE: R-B021209-02 Reminder: Outage – Retail (MarkeTrak) SHORT DESCRIPTION: ERCOT will be taking a MarkeTrak outage outside of the Service Level Agreement timeframe, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 LONG DESCRIPTION: ERCOT will be taking down the MarkeTrak application, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009. This outage is being taken for database optimization. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. DP/DH/JR ________________________________ From: ERCOT Client Relations Sent: Thursday, February 12, 2009 3:29 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: R-B021209-01 Outage - Retail (MarkeTrak) 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 NOTICE DATE: February 12, 2009 NOTICE TYPE: R-B021209-01 Outage – Retail (MarkeTrak) SHORT DESCRIPTION: ERCOT will be taking a MarkeTrak outage outside of the Service Level Agreement timeframe, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009 LONG DESCRIPTION: ERCOT will be taking down the MarkeTrak application, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009. This outage is being taken for database optimization. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. DP/DH/JR