The outage of the MarkeTrak
Application was completed at approximately 8:55 PM. SIR 12042, which will
automatically log users out after 2.5 hours of inactivity, was successfully
implemented.
As always, connectivity issues
can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask] or
to your ERCOT Account Manager.
DP
From: ERCOT Client
Relations
Sent: Monday, March 23, 2009 4:34 PM
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Subject: R-A032309-01: Outage - Retail - MarkeTrak
NOTICE DATE: March 23, 2009
NOTICE TYPE: R-A032309-01 Outage – Retail
- MarkeTrak
INTENDED AUDIENCE: CRs and TDSPs
SHORT DESCRIPTION: ERCOT will be taking an outage of the MarkeTrak
Application GUI and API outside of the Service Level Agreement timeframe. This
outage will occur on March 24, 2009 from 7:00 PM until 10:00 PM.
DAY AFFECTED: March 24, 2009 from
7:00 PM to 10:00 PM
LONG DESCRIPTION: ERCOT will be taking an
outage of the MarkeTrak Application GUI and API outside of the Service Level
Agreement timeframe. This outage will occur on March 24, 2009 from 7:00 PM
until 10:00 PM to implement SIR 12042. This SIR will add to MarkeTrak the
auto-log off feature. Going forward, MarkeTrak will automatically log users out
after 2.5 hours of inactivity.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com
JR/JA