NOTICE DATE: May 4, 2009
NOTICE TYPE: R-A050409-01 Outage – Retail
- MarkeTrak
INTENDED AUDIENCE: CRs and TDSPs
SHORT DESCRIPTION: ERCOT will be taking an outage of the MarkeTrak
Application GUI and API outside of the Service Level Agreement timeframe.
DAY AFFECTED: May 5, 2009 from 7:00
PM to 9:00 PM
LONG DESCRIPTION: ERCOT will be taking an
outage of the MarkeTrak Application GUI and API outside of the Service Level
Agreement timeframe. This outage will occur on May 5, 2009 from 7:00 PM until
9:00 PM to resolve an issue with the ‘Auto Closing’ from certain
Pending Complete states.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com
JR/DP