NOTICE DATE:  June 16, 2009
NOTICE TYPE:  M-A061609-01 Outage - Mospublic.ercot.com
SHORT DESCRIPTION:  Mospublic.ercot.com outages June 13 - June 14, 2009
INTENDED AUDIENCE:  ERCOT Market Participants
DAYS AFFECTED:  June 13 - June 14, 2009
LONG DESCRIPTION:  Due to an application failure, Mospublic.ercot.com experienced multiple outages June 13 - June 14, 2009. The times of the outages were as follows:
             June 13                                             June 14
             5:01 PM - 5:35 PM                         12:06 AM - 12:10 AM
             6:31 PM - 7:10 PM
            10:16 PM - 10:31 PM
            11:01 PM - 11:05 PM
            11:16 PM - 11:23 PM
            11:51 PM - 11:56 PM
During the outages, users experienced "Page could not be displayed" errors for Mospublic Real-time report links on Ercot.com. The root cause has not yet been determined. Mospublic servers were switched on June 14 and no further issues have been reported.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>.
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