NOTICE DATE: July 27, 2009
NOTICE TYPE: M-A072709-01 Outage – Mospublic.ercot.com
SHORT DESCRIPTION: MOS Public outage Saturday, July 25, 2009
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: July 25, 2009, from 4:50 AM to 7:25 AM
LONG DESCRIPTION: The MOS Public functionality of the ERCOT
Website experienced an outage in service from 4:50 AM to 7:25 AM on Saturday,
July 25, 2009. The root cause has been identified as a server missing a
configuration update, which was needed to resolve previous outages, following
the July 21, 2009, failover. The configuration was updated and the web services
were restarted to restore the application.
CONTACT: If you have any questions, please contact your ERCOT
Account Manager. You may also call the general ERCOT Client Services
phone number at (512) 248-3900 or contact ERCOT Client Services
via e-mail at [log in to unmask].
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dh