NOTICE DATE:  July 31, 2009

NOTICE TYPE:  R-C073109-01 Informational – MarkeTrak User Guide

SHORT DESCRIPTION:  Changes to the MarkeTrak User Guide

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  August 17, 2009

LONG DESCRIPTION: Changes have been made to the following sections of the MarkeTrak User Guide:

· Section1_General

· Section2_IAG 

· Section3_Cancel

An additional section has been created for Section2_IAG per the PUCT Substantive Rule §25.474 regarding expedited switches.  This section is in a separate document named “Proposed User Guide Section 2.1.4- Rescission-based Issues” and will be added to Section2_IAG after approval.

The updated versions can be found on the MarkeTrak Information page at the following link:

http://www.ercot.com/services/client_svcs/mktrk_info/

ERCOT intends to replace the User Guide sections with the updated versions on Monday, August 17, 2009.

ACTION REQUIRED: Market Participants are requested to send any suggested edits to their assigned Retail Account Manager by Thursday, August 13, 2009.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

VS/DH