NOTICE
DATE: August 10, 2009
NOTICE
TYPE: M-A081009-01 Outage – Retail Processing
SHORT
DESCRIPTION: ERCOT’s
retail processing systems experienced an
outage in service from 11:19 PM Sunday, August 9,
2009 to 12:00
AM on Monday, August
10, 2009.
INTENDED
AUDIENCE: ERCOT Market Participants
DAYS
AFFECTED: 11:19 PM Sunday, August 9,
2009 to 12:00
AM on Monday, August
10, 2009
LONG
DESCRIPTION: ERCOT’s
retail processing systems experienced an
outage in service from 11:19 PM Sunday, August 9,
2009 to 12:00
AM on Monday, August
10, 2009.
The root cause was a hardware
failure. The retail systems are now
functioning properly.
ADDITIONAL INFORMATION: During the outage the following functions were
affected:
CONTACT:
If you have any questions, please contact your ERCOT Account Manager. You
may also call the general ERCOT Client Services phone number at (512)
248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]">[log in to unmask].
If
you are receiving e-mail from an ERCOT distribution list that you no longer
wish to receive, please follow this link in order to unsubscribe from this
list: http://lists.ercot.com
JR/DP