NOTICE DATE: September 2, 2009
NOTICE TYPE: R-A090209-01 Outage – Enterprise Application Integration (EAI) Server
SHORT DESCRIPTION: The Enterprise Application Integration (EAI) server became unresponsive from approximately 11:11 AM to 12:20 PM on Wednesday, September 2, 2009.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Wednesday, September 2 from approximately 11:11 AM to 12:20 PM
LONG DESCRIPTION: The Enterprise Application Integration (EAI) servers became unresponsive from approximately 11:11 AM to 12:20 PM on Wednesday, September 2, 2009. This affected the TML application, most specifically,
the Submit Transaction, Find ESIID, and Find Transaction functions. TML was unavailable from 11:11 AM to 11:33 AM. TML Find ESIID ID and Find Transactions were not available until 12:20 PM.
All functions services have been restored and are functioning properly.
ADDITIONAL INFORMATION: Retail processing may have been impacted. Additional details will be made available after ERCOT completes investigation of the market impacts.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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DH/JR
From: NOTICE RELEASE RETAIL [mailto:[log in to unmask]] On Behalf Of ERCOT Help Desk
Sent: Wednesday, September 02, 2009 12:06 PM
To: [log in to unmask]
Subject: INITIAL NOTICE - System Outage - Enterprise Application Integration (EAI)
NOTICE DATE: 09/02/09 12:04:41
NOTICE TYPE: Initial Enterprise Application Integration (EAI) Notice
INTENDED AUDIENCE: LSEs and TDSPs
DAY AFFECTED: 09/02/09 11:00:00
DESCRIPTION: ERCOT is currently experiencing an outage of Enterprise Application Integration (EAI)
ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.