NOTICE DATE: September 29, 2009
NOTICE TYPE: M-A092909-01
OUTAGE – Retail/Wholesale
SHORT DESCRIPTION: ERCOT experienced an
Enterprise Application Integration (EAI) failure, causing several
applications to become unresponsive from 1:00 PM to 1:35 PM September 29, 2009
INTENDED AUDIENCE: CRs, QSEs and TDSPs
DAY AFFECTED: September 29, 2009 from
1:00 PM to 1:35 PM
LONG DESCRIPTION: ERCOT experienced an
Enterprise Application Integration (EAI) failure, causing the
following applications to become unresponsive from 1:00 PM to 1:35 PM on
September 29, 2009:
·
MarkeTrak API
·
Market Data Transparency (MDT)
·
Find ESIID
·
Find Transaction
·
Retail API
ADDITIONAL INFORMATION:
This outage was the result of a server within EAI becoming unresponsive. The
server was restarted, returning functionality to the applications.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JR