NOTICE DATE: September 13, 2009 NOTICE TYPE: R-A091309-01 Outage - Report Explorer SHORT DESCRIPTION: The Report Explorer application experienced an unplanned outage from approximately 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009 LONG DESCRIPTION: The Report Explorer application experienced an unplanned outage from approximately 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009. All services have been restored and are functioning properly. ADDITIONAL INFORMATION: A root cause has not yet been determined. ERCOT will send an update on Monday, September 14, 2009. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. JR From: NOTICE RELEASE RETAIL [mailto:[log in to unmask]] On Behalf Of ERCOT Help Desk Sent: Wednesday, September 02, 2009 12:06 PM To: [log in to unmask] Subject: INITIAL NOTICE - System Outage - Enterprise Application Integration (EAI) NOTICE DATE: 09/02/09 12:04:41 NOTICE TYPE: Initial Enterprise Application Integration (EAI) Notice INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: 09/02/09 11:00:00 DESCRIPTION: ERCOT is currently experiencing an outage of Enterprise Application Integration (EAI) ERCOT is working on resolving this issue and will provide additional information as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.