NOTICE DATE: September 13, 2009
NOTICE TYPE: R-A091309-01 Outage – Report Explorer
SHORT DESCRIPTION: The Report Explorer application experienced an unplanned outage from approximately 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009
LONG DESCRIPTION: The Report Explorer application experienced an unplanned outage from approximately 7:00 PM on Friday, September 11, 2009 to 1:22 AM on Saturday, September 12, 2009.
All services have been restored and are functioning properly.
ADDITIONAL INFORMATION: A root cause has not yet been determined. ERCOT will send an update on Monday, September 14, 2009.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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JR
From: NOTICE RELEASE RETAIL [mailto:[log in to unmask]] On Behalf Of ERCOT Help Desk
Sent: Wednesday, September 02, 2009 12:06 PM
To: [log in to unmask]
Subject: INITIAL NOTICE - System Outage - Enterprise Application Integration (EAI)
NOTICE DATE: 09/02/09 12:04:41
NOTICE TYPE: Initial Enterprise Application Integration (EAI) Notice
INTENDED AUDIENCE: LSEs and TDSPs
DAY AFFECTED: 09/02/09 11:00:00
DESCRIPTION: ERCOT is currently experiencing an outage of Enterprise Application Integration (EAI)
ERCOT is working on resolving this issue and will provide additional information as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.