NOTICE DATE:  October 26, 2009

NOTICE TYPE:  M-B102609-01:  Education and Training

SHORT DESCRIPTION:  New Computer-Based Training (CBT) courses available on the ERCOT Learning Management System (LMS)

INTENDED AUDIENCE:  ERCOT Market Participants

LONG DESCRIPTION:  ERCOT has made available several new computer-based training (CBT) courses that provide an overview of ERCOT Operations. These classes are available on the ERCOT Learning Management System (LMS) website.

These new classes include:

Retail:


*         ERCOT Overview & Roles

*         Retail Texas Market Link - Find ESIID

*         Understanding Retail Systems and Transactions

*         Potential New Market Participant

*         Understanding ERCOT Communications



All Participants:



*         Stakeholder Governance

*         Listserv: ERCOT Mailing Distribution Lists

These classes offer high-level overviews of topics relative to ERCOT Operations and are meant to increase knowledge and familiarity with various ERCOT processes.

Target Audience:  These courses are intended for representatives of new ERCOT Market Participants or new employees of existing Market Participants wanting a general overview of ERCOT Operations.  These courses are also open to the public.

ADDITIONAL INFORMATION:  Registration for these courses will be through ERCOT's Learning Management System (LMS).  To access the LMS, please navigate to http://www.ercot.com/services/training/ and select the appropriate course.

The first time you access the site, you will need to create an account.  Click the link to create an account and complete the information requested.  Then click the "Create My Account" link.  Once your account has been created, you can click "Sign In" and you will be directed to the "My Courses" page.  Upon logging into the LMS, the user should select the appropriate course.

The only way to register for the classes is through the LMS registration tool.

CONTACT: If you have any questions, please contact your ERCOT Retail Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::blocked::mailto:[log in to unmask]> .


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CD/JA