NOTICE DATE:  October 1, 2009

NOTICE TYPE:  M-B100109-01 Outage – LMS

SHORT DESCRIPTION: Learning Management System (LMS) outage

INTENDED AUDIENCE:  ERCOT Market Participants

DAYS AFFECTED:  September 30, 2009, to current

LONG DESCRIPTION: The ERCOT LMS has experienced system problems since September 30, 2009. The LMS site is externally hosted by On-Line Training Corporation, and the problems are a result of a physical server move from one building to the next. The Nodal Training team is currently working with On-Line Training Corporation to resolve the outage.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

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dh