NOTICE DATE: October 1, 2009 NOTICE TYPE: M-B100109-01 Outage - LMS SHORT DESCRIPTION: Learning Management System (LMS) outage INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: September 30, 2009, to current LONG DESCRIPTION: The ERCOT LMS has experienced system problems since September 30, 2009. The LMS site is externally hosted by On-Line Training Corporation, and the problems are a result of a physical server move from one building to the next. The Nodal Training team is currently working with On-Line Training Corporation to resolve the outage. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. dh