NOTICE DATE: October 7, 2009 NOTICE TYPE: M-B100109-02 Outage - LMS SHORT DESCRIPTION: Learning Management System (LMS) outage completed INTENDED AUDIENCE: ERCOT Market Participants DAYS AFFECTED: September 30, 2009, until October 7, 2009 LONG DESCRIPTION: Starting September 30, 2009, the ERCOT LMS experienced system problems as a result of a physical server move from one building to another. The Nodal Training team worked with the site host, On-Line Training Corporation, and the issue has been resolved. Please contact ERCOT if you experience any further problems with the LMS. The contact information is listed below. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. dh