NOTICE DATE:  October 7, 2009

NOTICE TYPE:  M-B100109-02 Outage – LMS

SHORT DESCRIPTION: Learning Management System (LMS) outage completed

INTENDED AUDIENCE:  ERCOT Market Participants

DAYS AFFECTED:  September 30, 2009, until October 7, 2009

LONG DESCRIPTION:  Starting September 30, 2009, the ERCOT LMS experienced system problems as a result of a physical server move from one building to another. The Nodal Training team worked with the site host, On-Line Training Corporation, and the issue has been resolved. Please contact ERCOT if you experience any further problems with the LMS. The contact information is listed below.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

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