NOTICE DATE:  December 7, 2009

NOTICE TYPE:  R-C120709-01 Outage Notice - Retail Processing

SHORT DESCRIPTION:  ERCOT experienced an outage of the Electronic Data Interchange (EDI) servers from 3:09 PM to 4:53 PM on December 7, 2009.

INTENDED AUDIENCE:  LSEs and TDSPs

DAY AFFECTED:  December 7, 2009 from 3:09 PM 4:53 PM

LONG DESCRIPTION:  ERCOT experienced an outage of the Electronic Data Interchange (EDI) servers from 3:09 PM to 4:53 PM on December 7, 2009.
ADDITIONAL INFORMATION:  The root cause is currently under investigation.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.

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JR/DP/DH