NOTICE DATE:  March 25, 2010

NOTICE TYPE:  R-A032510-01 Outage – Retail - MarkeTrak

INTENDED AUDIENCE: CRs and TDSPs

SHORT DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.

DAY AFFECTED:  March 25, 2010 at 7:00 PM

LONG DESCRIPTION:  ERCOT will be taking an outage of the MarkeTrak Application GUI and API outside of the Service Level Agreement timeframe.

This outage will occur this evening, March 25, 2010 at 7:00 PM, to perform database maintenance.

The MarkeTrak application will be brought back up prior to the 7:00 AM SLA start time

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

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JR/DH