NOTICE DATE: April 12, 2010 NOTICE TYPE: R-A041210-01 Retail Processing INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: April 12, 2010 from 08:58 to present DESCRIPTION: ERCOT is currently experiencing a degradation impacting Retail Transaction processing. ERCOT is working on resolving this issue and will provide additional information as it becomes available CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. DP/DG