NOTICE DATE: May 18, 2010
NOTICE TYPE: R-A051710-04 FINAL NOTICE - Outage – Retail
SHORT DESCRIPTION: ERCOT’s Texas Market Link (TML) Report Explorer, ESIID Lookup functions and multiple other web services experienced an unplanned outage on May 17, 2010 from 12:55 to 15:06.
ERCOT took an emergency outage of TML from 17:04 to 17:29 on May 17, 2010 to correct the database issues that impacted the TML application.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 17, 2010
LONG DESCRIPTION: ERCOT’s Texas Market Link (TML) Report Explorer, ESIID Lookup functions and multiple other web services experienced an unplanned outage on May 17, 2010 from 12:55 to 15:06. The full list is below:
Market participants may have experienced time-outs or errors when attempting to download reports from report explorer or the PI API.
ERCOT took an emergency outage of TML from 17:04 to 17:29 on May 17, 2010 to correct the database issues that impacted the TML application and 814_20 processing resumed at that time.
ADDITONAL INFORMATION: ERCOT’s emergency outage of TML has resolved the issue. TML is now functioning properly. Details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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JR/DH
141508
The ERCOT emergency TML outage was taken from 17:04 to 17:29 today, Monday, May 17, 2010. TML is now fully functional.
Connectivity issues should be reported to the ERCOT Help Desk at 512-248-6800 or to your ERCOT Account Manager.
A final notice will be sent tomorrow, May 18, 2010 with further details.
JR
141508
NOTICE DATE: May 17, 2010
NOTICE TYPE: R-A051710-02 UPDATE NOTICE - Outage – Retail
SHORT DESCRIPTION: ERCOT will take an emergency outage of TML at 17:00 today, May 17, 2010 for approximately one hour to correct the database issues currently being experienced that are impacting the TML application.
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 17, 2010
LONG DESCRIPTION: ERCOT will take an emergency outage of TML at 17:00 today, May 17, 2010 for approximately one hour to correct the database issues currently being experienced that are impacting the TML application.
ERCOT will continue to receive 814_20 transactions but will hold them in the Enterprise Application Integration (EAI) queue.
Components of the TML and Commercial API will NOT be available including:
· Find ESI ID
· Find Transaction
· Submit Transactions
· Report Explorer, including
· Reports
· Extracts
· Invoices
· Settlement Statements
· Extract Scheduler
ADDITONAL INFORMATION: ERCOT will send a market notice when the outage is complete.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask].
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JR
141508
NOTICE DATE: May 17, 2010
NOTICE TYPE: R-A051710-01 INITIAL NOTICE - Outage – Retail
INTENDED AUDIENCE: All Market Participants
DAY AFFECTED: May 17, 2010 from 12:55 to current
DESCRIPTION: ERCOT’s Texas Market Link (TML) Report Explorer and ESIID Lookup is currently experiencing an unplanned outage. The outage began today, May 17, 2010 at 12:55.
Market participants may have experienced time-outs or errors when attempting to download reports from report explorer or the PI API.
Additional information will be provided as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask].
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JR/DH
141508