NOTICE TYPE: R-A050710-03 FINAL: Retail
Processing
SHORT DESCRIPTION: On Friday, May 7, 2010,
ERCOT experienced an internal system processing issue resulting in some
transactions processing out of protocol.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Friday, May 7, 2010 from 9:27 to
14:42
LONG DESCRIPTION: On Friday, May 7, 2010 from
9:27 to 14:42, ERCOT experienced an internal system processing issue which
limited the movement of transactions from ERCOT’s NAESB system to
ERCOT’s EDI server.
ERCOT has processed all delayed transactions.
Following is a breakdown of the transactions impacted and
processed out of protocol:
Transaction
Type |
Count |
814_03 |
26 |
814_05 |
2968 |
814_06 |
612 |
814_08 |
2 |
814_09 |
69 |
814_12 |
1 |
814_13 |
37 |
814_17 |
1 |
814_21 |
2546 |
814_22 |
151 |
814_24 |
7 |
814_25 |
1163 |
814_28 |
369 |
814_29 |
41 |
867_02 |
1479 |
867_03 |
440 |
867_04 |
220 |
Grand
Total |
10132 |
ADDITIONAL INFORMATION: The root cause was a data capacity
issue and has been addressed. Additional details will be provided in the
monthly ERCOT IT Incident Market Notice Summary.
Detailed lists will be sent to all affected market
participants.
CONTACT: If you have any questions, please
contact your ERCOT Account Manager. You may also call the general ERCOT Client
Services phone number at (512) 248-3900 or contact ERCOT Client Services via
e-mail at [log in to unmask].
If you are receiving
e-mail from an ERCOT distribution list that you no longer wish to receive,
please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JR/DH
From: ERCOT Client
Relations
Sent: Friday, May 07, 2010 5:02 PM
To: [log in to unmask];
[log in to unmask];
[log in to unmask];
[log in to unmask]
Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A050710-02 UPDATE: Retail Processing
NOTICE DATE: May 7, 2010
NOTICE TYPE: R-A050710-02 UPDATE: Retail
Processing
SHORT DESCRIPTION: On Friday, May 7, 2010,
ERCOT experienced an internal system processing issue.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Friday, May 7, 2010 from 9:27 to
14:42
LONG DESCRIPTION: On Friday, May 7, 2010 from
9:27 to 14:42, ERCOT experienced an internal system processing issue which
limited the movement of transactions from our NAESB system to our EDI.
ERCOT is currently processing those delayed
transactions. The impact to transactions will be analyzed and Market
Participants with adversely impacted transactions will be notified.
The root
cause was a data capacity issue and has been addressed. Additional
details will be provided in the monthly ERCOT IT Incident Market Notice
Summary.
ADDITIONAL
INFORMATION: ERCOT Retail Account Manager’s will provide
adversely impacted affected Market Participant’s with a list of impacted
transactions when they become available.
CONTACT: If you have any questions, please
contact your ERCOT Account Manager. You may also call the general ERCOT Client
Services phone number at (512) 248-3900 or contact ERCOT Client Services via
e-mail at [log in to unmask].
If you are receiving
e-mail from an ERCOT distribution list that you no longer wish to receive, please
follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/DG
From: ERCOT Client
Relations
Sent: Friday, May 07, 2010 3:04 PM
To: [log in to unmask];
[log in to unmask];
[log in to unmask];
[log in to unmask]
Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A050710-01 Retail Processing
NOTICE DATE: May 7, 2010
NOTICE TYPE: R-A050710-01 Retail
Processing
INTENDED AUDIENCE: CRs and
TDSPs
DAY AFFECTED: May 7, 2010 from 9:30
to present
DESCRIPTION: ERCOT experienced
a degradation impacting Retail Transaction processing.
ERCOT is working on resolving this issue and will provide additional
information as it becomes available
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/DG