NOTICE DATE: May 26, 2010
NOTICE TYPE: R-A052610-01 UPDATE NOTICE – Outage - Retail Processing
SHORT
DESCRIPTION: ERCOT
experienced an outage of Enterprise Application Integration (EAI) impacting
retail transaction processing, today, May 26, 2010 from 06:16 to 07:33.
INTENDED
AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 26, 2010 from 06:16 to 07:33
LONG DESCRIPTION: Today, May 26, 2010 from 06:16 to 07:33, ERCOT experienced
an outage of Enterprise Application Integration (EAI) which impacted retail
transaction processing.
ERCOT Retail Transaction processing has been restored and is functioning
normally.
Processing of impacted transactions resumed immediately following the
affected time indicated.
ADDITIONAL
INFORMATION: A root cause is
currently under investigation.
CONTACT: If you have any questions, please contact your ERCOT
Account Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JR
From: NOTICE RELEASE
RETAIL [mailto:[log in to unmask]] On Behalf Of ERCOT
Help Desk
Sent: Wednesday, May 26, 2010 6:53 AM
To: [log in to unmask]
Subject: INITIAL NOTICE - System Outage - Enterprise Application
Integration (EAI)
NOTICE DATE: 05/26/10 06:51:36
NOTICE TYPE:
Initial Enterprise Application Integration (EAI) Notice
INTENDED AUDIENCE: LSEs and TDSPs
DAY AFFECTED:
05/26/10 03:48:17
DESCRIPTION:
ERCOT is currently experiencing an outage of Enterprise Application Integration
(EAI)
ERCOT
is working on resolving this issue and will provide additional information as
it becomes available.
CONTACT:
If you have any questions, please contact your ERCOT Account Manager. You
may also call the general ERCOT Client Services phone number at (512) 248-3900
or contact ERCOT Client Services via e-mail at [log in to unmask].
If you are receiving e-mail from an ERCOT
distribution list that you no longer wish to receive, please follow this
link in order to unsubscribe from this list: http://lists.ercot.com.