NOTICE
DATE: June 11,
2010
NOTICE
TYPE: Oncor
Outage
SHORT
DESCRIPTION:
Oncor is experiencing an outage affecting its Data Center, impacting the
majority of its IT systems.
INTENDED
AUDIENCE: All
Market Participants
DAY
AFFECTED: June
11, 2010
LONG
DESCRIPTION: At
approximately 1:00 pm, Oncor started experiencing an outage at its primary Data
Center, impacting the majority of the IT systems. At this point, there is
no estimated restoration time for these systems.
Currently,
Oncor is not able to process EDI transactions and Oncor has suspended
disconnect for non-pay activities. During this event, Oncor will focus on
power on issues. The Oncor Call Center is able to report power outages
for your customers through its backup systems. REPs should submit any
required reconnect orders on the market approved emergency reconnect
spreadsheet. Priority move-ins should be submitted on the market approved
priority move-in spreadsheet. These spreadsheets should be submitted to
all of the following e-mail addresses:
Please DO NOT
send to [log in to unmask].
ADDITONAL
INFORMATION: Oncor
will provide additional information as it becomes available.