NOTICE DATE:  July 5, 2010

NOTICE TYPE:  W-A070510-01 Outage - Wholesale

SHORT DESCRIPTION:  NMMS configuration change to improve application stability but may result in noticeably longer transaction processing times (slower performance)

INTENDED AUDIENCE:  TDSPs/TSPs

DAY AFFECTED:  Ongoing

LONG DESCRIPTION:  In response to lost transactions due to multiple restarts within the Network Model Management System (NMMS), a configuration change has been made and tested  in an attempt to improve service. Users may experience performance degradation in transaction processing times within the IMM User Interface due to this change.  If users experience excessive slowdowns, please escalate to ERCOT using the following contact information.

CONTACT:  If you have any questions, please forward them to [log in to unmask] or contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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