NOTICE DATE:  July 20, 2010          

NOTICE TYPE:  R-A071910-02 UPDATE NOTICE – Retail Processing        

INTENDED AUDIENCE:  CRs and TDSPs        

DAY AFFECTED:  July 19, 2010 from 13:54 to 18:53 and from 20:48 to 21:45.        

DESCRIPTION:  ERCOT experienced Retail Transaction processing issues on July 19, 2010 from 13:54 to 18:53 and from 20:48 to 21:45.        

At this time, all ERCOT Retail Transaction processing has been restored. 

Additional information will be provided as it becomes available.        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP/DH

 

From: ERCOT Client Relations
Sent: Monday, July 19, 2010 6:05 PM
To: [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A071910-01 Retail Processing

 

NOTICE DATE:  July 19, 2010          

NOTICE TYPE:  R-A071910-01 Retail Processing          

INTENDED AUDIENCE:  CRs and TDSPs        

DAY AFFECTED:  July 19, 2010 from 15:54 to present        

DESCRIPTION: ERCOT is currently experiencing a degradation impacting Retail Transaction processing.

ERCOT is working on resolving this issue and will provide additional information as it becomes available        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP