NOTICE DATE: September 9, 2010 NOTICE TYPE: R-A090810-02 Update - Extracts - Retail SHORT DESCRIPTION: The weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract postings continue to be delayed. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: September 7, 2010 and September 8, 2010 LONG DESCRIPTION: Due to heavy load associated with recovery following a database outage caused by a hardware failure, the ensuing listed extracts were not posted in time on September 7, 2010 and September 8, 2010 as required by protocol: * Weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 7, 2010, as required by protocol. There was a partial posting of the weekly Siebel Service Order Extract at approximately 02:00 September 8, 2010. * ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 8, 2010, as required by protocol. The batch jobs that produce both of these extracts failed to complete successfully. The jobs have been restarted and are currently running. A follow-up market notice will be sent when the postings are complete. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. DP/JR From: ERCOT Client Relations Sent: Wednesday, September 08, 2010 1:26 PM To: [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask] Subject: R-A090810-01 Extracts - Retail NOTICE DATE: September 8, 2010 NOTICE TYPE: R-A090810-01 Extracts - Retail SHORT DESCRIPTION: The weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract postings are delayed for September 7, 2010 INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: September 7, 2010 LONG DESCRIPTION: Due to a database outage caused by a hardware failure, the weekly Siebel Service Order Extract and the ESI ID Service History and Usage Extract were not posted to the Texas Market Link (TML) by 23:59 September 7, 2010, as required by Protocol. There was a partial posting of the weekly Siebel Service Order Extract at approximately 0200, September 8, 2010. A follow-up Market Notice will be sent when the postings are complete. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. DP/DH