NOTICE DATE: September 23, 2010 NOTICE TYPE: R-A092310-02 FINAL: Outage - Retail Processing SHORT DESCRIPTION: ERCOT's Electronic Data Interchange (EDI) application experienced an outage on September 22, 2010 from 18:20 to 19:03. INTENDED AUDIENCE: CRs and TDSPs DAYS AFFECTED: September 22, 2010 from 18:20 to 19:03 LONG DESCRIPTION: On September 22, 2010 from 18:20 to 19:03, ERCOT experienced an outage of Electronic Data Interchange (EDI) application which impacted retail transaction processing. Processing of impacted transactions resumed immediately following the outage, and ERCOT has verified that all transactions have been processed successfully. No action by Market Participants is necessary. ADDITIONAL INFORMATION: This outage was due to an application failure. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<blocked::mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/> DP/DH From: ERCOT Client Relations Sent: Thursday, September 23, 2010 8:52 AM To: [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: R-A092310-01 INITIAL NOTICE - Retail Processing NOTICE DATE: September 23, 2010 NOTICE TYPE: R-A092310-01 INITIAL NOTICE - Retail Processing INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: September 22, 2010 from 18:20 to 19:03 DESCRIPTION: ERCOT experienced Retail Transaction processing issues on September 22, 2010 from 18:20 to 19:03. At this time, all ERCOT Retail Transaction processing has been restored. Additional information will be provided as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/> DP/DG From: NOTICE RELEASE RETAIL [mailto:[log in to unmask]] On Behalf Of ERCOT Help Desk Sent: Wednesday, September 22, 2010 8:02 PM To: [log in to unmask] Subject: INITIAL NOTICE - System Outage - Electronic Data Interchange (EDI) NOTICE DATE: 09/22/10 20:00:33 NOTICE TYPE: Initial Electronic Data Interchange (EDI) Notice INTENDED AUDIENCE: LSEs and TDSPs DAY AFFECTED: 09/22/10 18:23:23 DESCRIPTION: ERCOT is currently experiencing an outage of Electronic Data Interchange (EDI) ERCOT is working on resolving this issue and will provide additional information as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.