NOTICE DATE: October 22, 2010 NOTICE TYPE: M-A102210-02 Outage Retail/Wholesale SHORT DESCRIPTION: Unplanned system outages resolved INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: October 22, 2010 from 07:42 to 11:42 LONG DESCRIPTION: ERCOT experienced an unplanned system outage due to server problems. Most systems have been returned to service as of 11:04, and Reports and Extracts were returned to service at 11:42 on October 22, 2010. ADDITIONAL INFORMATION: The root cause is under investigation. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. ad ____________________________________________________________________________ NOTICE DATE: October 22, 2010 NOTICE TYPE: M-A102210-01 Outage Retail/Wholesale SHORT DESCRIPTION: Unplanned system outages INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: October 22, 2010 LONG DESCRIPTION: ERCOT is currently experiencing unplanned system outages due to server problems. The outages began around 07:45 on October 22, 2010. ERCOT is investigating the issue and a follow-up Market Notice will be sent when more information is available. ADDITIONAL INFORMATION: The following functions have been affected: * Texas Market Link (TML) * Find and Create Disputes * Find and Create Service Requests * Outage Scheduler * Network Model Management System (NMMS) * Market Participant Identity Management (MPIM) * Market Participants utilizing NAESB to send/receive transactions to/from ERCOT. This includes all retail transactions. * 867 transactions * 997 Functional Acknowledgements * Components of the TML and Commercial API are NOT available including: * Find ESI ID * Find Transaction * Submit Transactions * USA Functionalities * Report Explorer, including * Reports * Extracts * Invoices * Settlement Statements * Extract Scheduler * Web Services Data Requests * ERCOT Internet Services will NOT be available, including but not limited to: o MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll * MIS is also affected by this outage CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. ad