NOTICE DATE:  October 22, 2010

NOTICE TYPE:  M-A102210-02 Outage Retail/Wholesale

SHORT DESCRIPTION:  Unplanned system outages resolved 

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  October 22, 2010 from 07:42 to 11:42

LONG DESCRIPTION:  ERCOT experienced an unplanned system outage due to server problems. Most systems have been returned to service as of 11:04, and Reports and Extracts were returned to service at 11:42 on October 22, 2010.

ADDITIONAL INFORMATION: The root cause is under investigation.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

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NOTICE DATE:  October 22, 2010

NOTICE TYPE:  M-A102210-01 Outage Retail/Wholesale

SHORT DESCRIPTION:  Unplanned system outages 

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  October 22, 2010

LONG DESCRIPTION:  ERCOT is currently experiencing unplanned system outages due to server problems. The outages began around 07:45 on October 22, 2010. ERCOT is investigating the issue and a follow-up Market Notice will be sent when more information is available. 

ADDITIONAL INFORMATION:  The following functions have been affected:

· Texas Market Link (TML)

· Find and Create Disputes

· Find and Create Service Requests

· Outage Scheduler

· Network Model Management System (NMMS)

· Market Participant Identity Management (MPIM)

· Market Participants utilizing NAESB to send/receive transactions to/from ERCOT. This includes all retail transactions.

· 867 transactions

· 997 Functional Acknowledgements

· Components of the TML and Commercial API are NOT available including:

• Find ESI ID
• Find Transaction
• Submit Transactions
• USA Functionalities
• Report Explorer, including
• Reports
• Extracts
• Invoices
• Settlement Statements
• Extract Scheduler
• Web Services Data Requests 

· ERCOT Internet Services will NOT be available, including but not limited to:

o MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll

• MIS is also affected by this outage

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

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