NOTICE DATE: October 22,
2010
NOTICE TYPE: M-A102210-02
Outage Retail/Wholesale
SHORT DESCRIPTION: Unplanned system outages resolved
INTENDED AUDIENCE: ERCOT
Market Participants
DAY AFFECTED: October 22,
2010 from 07:42 to 11:42
LONG DESCRIPTION: ERCOT
experienced an unplanned system outage due to server problems. Most systems
have been returned to service as of 11:04, and Reports and Extracts were
returned to service at 11:42 on October 22, 2010.
ADDITIONAL INFORMATION: The root cause is under
investigation.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via email at [log in to unmask].
If you
are receiving email from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
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____________________________________________________________________________
NOTICE DATE: October 22,
2010
NOTICE TYPE: M-A102210-01
Outage Retail/Wholesale
SHORT DESCRIPTION: Unplanned system outages
INTENDED AUDIENCE: ERCOT
Market Participants
DAY AFFECTED: October 22,
2010
LONG DESCRIPTION: ERCOT
is currently experiencing unplanned system outages due to server problems. The
outages began around 07:45 on October 22, 2010. ERCOT is investigating the
issue and a follow-up Market Notice will be sent when more information is
available.
ADDITIONAL INFORMATION:
The following functions have been affected:
·
Texas Market Link (TML)
·
Find and Create Disputes
·
Find and Create Service Requests
·
Outage Scheduler
·
Network Model Management System (NMMS)
·
Market Participant Identity Management (MPIM)
·
Market Participants utilizing NAESB to
send/receive transactions to/from ERCOT. This includes all retail transactions.
·
867 transactions
·
997 Functional Acknowledgements
·
Components of the TML and Commercial API are NOT
available including:
·
ERCOT Internet Services will NOT be available,
including but not limited to:
o MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via email at [log in to unmask].
If you
are receiving email from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
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