NOTICE DATE: November 24, 2010 NOTICE TYPE: R-A112410-01 Extracts - Retail SHORT DESCRIPTION: The Weekly Siebel Service Order Extract for Monday, November 23, 2010 will post out of Protocol. INTENDED AUDIENCE: CRs DAY AFFECTED: Monday, November 23, 2010 LONG DESCRIPTION: The Weekly Siebel Service Order Extract for Monday, November 23, 2010 failed to complete by the Protocol time of November 23, 2010 11:59:59. The delay in posting is the result of a long running Weekly Siebel Service Order Extract job and a database error which caused the extract not to complete within the SLA. The extract is currently executing and an update will be sent out once the extract is posted. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. DH/DG