NOTICE
DATE:
November 5, 2010
NOTICE
TYPE: M-A110510-01
INFORMATIONAL: Taylor Site Telephone System Outage
SHORT
DESCRIPTION:
ERCOT will be taking a Taylor
Site Telephone System Outage for a scheduled telephone system upgrade from 1800 Friday, November 5, 2010 through 2200
Sunday, November 7, 2010.
INTENDED AUDIENCE: All Market Participants
DAY
AFFECTED:
1800 Friday, November 5, 2010 through 2200 Sunday, November 7, 2010
LONG
DESCRIPTION:
ERCOT will be taking a Taylor
Site Telephone System Outage for a scheduled telephone system upgrade from 1800 Friday, November 5,
2010 through 2200 Sunday, November 7, 2010. During the upgrade, Taylor
telephones will be sporadically unavailable and the voicemail system for both
Taylor and Austin will be offline.
During this outage, all calls to
ERCOT’s HelpDesk – Information Technology Issues (Console
Operations) line (512-248-6800) will be redirected to ERCOT’s Helpdesk
personnel.
ADDITIONAL INFORMATION: ERCOT transaction processing and
Market Operations are not impacted by this outage. This affects only the ERCOT
phone system.
CONTACT:
If you
have any questions, please contact your ERCOT Account Manager on their cell
phone number, or call 512-248-6800, or contact ERCOT Client Services via e-mail
at [log in to unmask].
If you are receiving e-mail from an ERCOT distribution list
that you no longer wish to receive, please follow this link in order to
unsubscribe from this list: http://lists.ercot.com.
DP/JR