NOTICE DATE:  December 3, 2010
NOTICE TYPE:  R-A120310-02 FINAL:  Outage - Retail
SHORT DESCRIPTION:  ERCOT's MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07.
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  December 2, 2010 from 17:27 to 19:07
DESCRIPTION:  ERCOT's MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07.
One of the MarkeTrak web servers experienced a memory error that required it to be restarted.  ERCOT's MarkeTrak API is functioning normally.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR

From: ERCOT Client Services
Sent: Friday, December 03, 2010 8:11 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A120310-01 INITIAL NOTICE - Outage - Retail

NOTICE DATE:  December 3, 2010
NOTICE TYPE:  R-A120310-01 INITIAL NOTICE - Outage - Retail
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  December 2, 2010 from 17:27 to 19:07
DESCRIPTION:  ERCOT's MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07.
The MarkeTrak application is now operational.
Additional information will be provided as it becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DH