NOTICE DATE:  December 3, 2010  

NOTICE TYPE:  R-A120310-02 FINAL:  Outage – Retail

SHORT DESCRIPTION:  ERCOT’s MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07. 

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  December 2, 2010 from 17:27 to 19:07

DESCRIPTION:  ERCOT’s MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07.

One of the MarkeTrak web servers experienced a memory error that required it to be restarted.  ERCOT’s MarkeTrak API is functioning normally.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP/JR

 

From: ERCOT Client Services
Sent: Friday, December 03, 2010 8:11 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A120310-01 INITIAL NOTICE - Outage - Retail

 

NOTICE DATE:  December 3, 2010          

NOTICE TYPE:  R-A120310-01 INITIAL NOTICE – Outage - Retail        

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  December 2, 2010 from 17:27 to 19:07        

DESCRIPTION:  ERCOT’s MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to 19:07.       

The MarkeTrak application is now operational.

Additional information will be provided as it becomes available.        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP/DH