NOTICE DATE: December 3, 2010
NOTICE TYPE: R-A120310-02
FINAL: Outage – Retail
SHORT DESCRIPTION: ERCOT’s
MarkeTrak API experienced an unplanned outage on December 2, 2010 from 17:27 to
19:07.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: December 2, 2010 from
17:27 to 19:07
DESCRIPTION: ERCOT’s MarkeTrak API experienced an unplanned outage on December 2, 2010
from 17:27 to 19:07.
One of the MarkeTrak web servers experienced a memory error that
required it to be restarted. ERCOT’s MarkeTrak API is functioning
normally.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the general
ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client
Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JR
From: ERCOT Client
Services
Sent: Friday, December 03, 2010 8:11 AM
To: [log in to unmask];
[log in to unmask];
[log in to unmask]; [log in to unmask];
[log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask];
1 ERCOT Client Service Reps
Subject: R-A120310-01 INITIAL NOTICE - Outage - Retail
NOTICE DATE: December 3, 2010
NOTICE TYPE: R-A120310-01 INITIAL
NOTICE – Outage - Retail
INTENDED
AUDIENCE: CRs and TDSPs
DAY AFFECTED: December 2, 2010 from
17:27 to 19:07
DESCRIPTION: ERCOT’s MarkeTrak API experienced an unplanned outage on December 2, 2010
from 17:27 to 19:07.
The MarkeTrak application is now operational.
Additional information will be provided as it becomes available.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/DH