NOTICE DATE: April 14, 2011
NOTICE TYPE: R-A04142011-01 INITIAL – Retail Processing, ESIID Lookup, Find ESIID, and Find Transactions
SHORT DESCRIPTION: ERCOT is experiencing a degradation of Retail Processing, ESIID Lookup, and TML/ MIS Find ESIID and Find Transactions since 09:00 today, April 14, 2011.
Find ESIID and Find Transactions continue to experience intermittent errors and transaction processing is currently functioning in a degraded state. Troubleshooting is ongoing.
INTENDED AUDIENCE: LSEs and TDSPs
DAY AFFECTED: April 14, 2011
LONG DESCRIPTION: ERCOT is experiencing a degradation of Retail Processing, ESIID Lookup, and TML/ MIS Find ESIID and Find Transactions since 09:00 today, April 14, 2011.
Find ESIID and Find Transactions continue to experience intermittent errors and transaction processing is currently functioning in a degraded state. Troubleshooting is ongoing.
ADDITIONAL INFORMATION: Affected applications (both on a continuous or intermittent basis):
All retail processing (EAI)
TML and MIS (all retail interfaces) – Find ESI ID and Find Transactions
Report Explorer
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].
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