NOTICE DATE:  June 28, 2011

NOTICE TYPE:  M-C062811-01 Outage Retail/Wholesale

SHORT DESCRIPTION:  MIS GetReports outage

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  June 28, 2011, 08:40 – 09:59 CDT

LONG DESCRIPTION:  ERCOT experienced an outage of the Market Information System (MIS) GetReports service from 08:40 until 09:59 CDT on June 28, 2011, due to a server memory issue. This outage prevented access to public extracts and reports on ERCOT.com. A configuration change was made to resolve the issue.

Although access was not available through ERCOT.com during the outage, public extracts and reports were still available through the MIS.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].

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dh