NOTICE DATE:  September 26, 2011
NOTICE TYPE:  R-B092611-01 INITIAL: Outage - Retail
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  September 26, 2011 from 08:45 to 09:20 and 09:37 to current
DESCRIPTION:  ERCOT's Enterprise Application Integration (EAI) database experienced an unplanned outage on Monday, September 26, 2011 from 08:45 to 09:20. The database went down again at 09:37 and is currently unavailable.
Retail Transactions are currently unable to process in ERCOT systems.
ERCOT is currently working to resolve the issue.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
JR/DH

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