NOTICE DATE: September 26, 2011 NOTICE TYPE: R-B092611-01 INITIAL: Outage - Retail INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: September 26, 2011 from 08:45 to 09:20 and 09:37 to current DESCRIPTION: ERCOT's Enterprise Application Integration (EAI) database experienced an unplanned outage on Monday, September 26, 2011 from 08:45 to 09:20. The database went down again at 09:37 and is currently unavailable. Retail Transactions are currently unable to process in ERCOT systems. ERCOT is currently working to resolve the issue. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. JR/DH ############################ To unsubscribe from the NOTICE_EXTRACTS_RETAIL list: write to: mailto:[log in to unmask] or click the following link: http://lists.ercot.com/SCRIPTS/WA-ERCOT.EXE?SUBED1=NOTICE_EXTRACTS_RETAIL&A=1