NOTICE DATE: November 2, 2011
NOTICE TYPE: R-A110211-01 – Retail Processing
SHORT DESCRIPTION: ERCOT experienced a retail transaction processing issue which resulted in transactions processing out of protocol.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: Tuesday, November 1, 2011 through Wednesday, November 2, 2011
LONG DESCRIPTION: ERCOT experienced a retail transaction processing issue which resulted in transactions processing out of protocol between November 1 and November 2, 2011.
ERCOT has processed all delayed transactions.
The following is a breakdown of the transactions impacted and processed out of protocol:
| Transaction Type |
Count |
| 814_03 |
2575 |
| 814_05 |
711 |
| 814_06 |
986 |
| 814_08 |
537 |
| 814_09 |
93 |
| 814_12 |
41 |
| 814_13 |
22 |
| 814_17 |
133 |
| 814_21 |
109 |
| 814_22 |
132 |
| 814_24 |
1171 |
| 814_25 |
1220 |
| 814_28 |
224 |
| 814_29 |
187 |
| Grand Total |
8141 |
ADDITIONAL INFORMATION: ERCOT is still researching the root cause of this transaction processing issue and will provide additional information when it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also
call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask].
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