NOTICE DATE:  January 31, 2012
NOTICE TYPE:  M-A013112-02 UPDATE:  Extracts Wholesale/Retail
SHORT DESCRIPTION:  Intermittent Report Retrieval Issues
INTENDED AUDIENCE:  All Market Participants
DAYS AFFECTED:  January 31, 2012 from 06:00 to 08:23
LONG DESCRIPTION:  ERCOT experienced report retrieval issues for the Market Information System (MIS), ERCOT Web Services (EWS) 'GetReports', and ERCOT.com. These issues were encountered for the following timeframes:  05:55 - 08:30, 09:28 - 09:38 and 11:30 - 11:48.
During these timeframes, data retrieval from the Market Information System and ERCOT Website was intermittently interrupted. Also during these times, the External Web Services experienced a performance degradation for the following 'Get'/Retreival services:

-          AggregatedASOfferCurves

-          ASServicePlan

-          BindingConstraints

-          CompetitiveConstraints

-          DynamicRatings

-          LMPs

-          LoadForecasts

-          LoadRatioShares

-          MarketTotals

-          SCEDViolatedConstraints

-          SPPs

-          STWPF

-          SystemLoad

-          TotalASOffers

-          TotalEnergys

-          TotalLoad

-          WeatherInfos

-          WGRPP
All retrieval functionality has been restored
ADDITIONAL INFORMATION:  ERCOT is currently monitoring performance of the database and all applications. The root cause of the retrieval issue is still being investigated.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JR/DP

From: ERCOT Client Services
Sent: Tuesday, January 31, 2012 9:42 AM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A013112-01 MIS Reports and Extracts

NOTICE DATE:  January 31, 2012
NOTICE TYPE:  M-A013112-01 MIS Reports and Extracts
SHORT DESCRIPTION:  The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results.
INTENDED AUDIENCE:  All Market Participants
DAYS AFFECTED:  January 31, 2012 from approximately 06:00 to present
LONG DESCRIPTION:  The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results. The issue began at approximately 06:00 on Tuesday, January 31, 2012.
ADDITIONAL INFORMATION: ERCOT is currently investigating the cause of the issue.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JR/DP




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