NOTICE DATE: January 31, 2012 NOTICE TYPE: M-A013112-02 UPDATE: Extracts Wholesale/Retail SHORT DESCRIPTION: Intermittent Report Retrieval Issues INTENDED AUDIENCE: All Market Participants DAYS AFFECTED: January 31, 2012 from 06:00 to 08:23 LONG DESCRIPTION: ERCOT experienced report retrieval issues for the Market Information System (MIS), ERCOT Web Services (EWS) 'GetReports', and ERCOT.com. These issues were encountered for the following timeframes: 05:55 - 08:30, 09:28 - 09:38 and 11:30 - 11:48. During these timeframes, data retrieval from the Market Information System and ERCOT Website was intermittently interrupted. Also during these times, the External Web Services experienced a performance degradation for the following 'Get'/Retreival services: - AggregatedASOfferCurves - ASServicePlan - BindingConstraints - CompetitiveConstraints - DynamicRatings - LMPs - LoadForecasts - LoadRatioShares - MarketTotals - SCEDViolatedConstraints - SPPs - STWPF - SystemLoad - TotalASOffers - TotalEnergys - TotalLoad - WeatherInfos - WGRPP All retrieval functionality has been restored ADDITIONAL INFORMATION: ERCOT is currently monitoring performance of the database and all applications. The root cause of the retrieval issue is still being investigated. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. JR/DP From: ERCOT Client Services Sent: Tuesday, January 31, 2012 9:42 AM To: [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A013112-01 MIS Reports and Extracts NOTICE DATE: January 31, 2012 NOTICE TYPE: M-A013112-01 MIS Reports and Extracts SHORT DESCRIPTION: The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results. INTENDED AUDIENCE: All Market Participants DAYS AFFECTED: January 31, 2012 from approximately 06:00 to present LONG DESCRIPTION: The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results. The issue began at approximately 06:00 on Tuesday, January 31, 2012. ADDITIONAL INFORMATION: ERCOT is currently investigating the cause of the issue. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. JR/DP ############################ To unsubscribe from the NOTICE_EXTRACTS_WHOLESALE list: write to: mailto:[log in to unmask] or click the following link: http://lists.ercot.com/SCRIPTS/WA-ERCOT.EXE?SUBED1=NOTICE_EXTRACTS_WHOLESALE&A=1