NOTICE DATE: February 1, 2012
NOTICE TYPE: M-A013112-03 FINAL: Extracts Wholesale/Retail
SHORT DESCRIPTION: Intermittent Report Retrieval Issues
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: January 31, 2012 from 05:55 to 11:48
LONG DESCRIPTION: ERCOT experienced report retrieval issues for the Market Information System (MIS), ERCOT Web Services (EWS) ‘GetReports’, and ERCOT.com. These issues were encountered for the following timeframes:
05:55 – 08:30, 09:28 – 09:38 and 11:30 – 11:48.
During these timeframes, data retrieval from the Market Information System and ERCOT Website was intermittently interrupted. Also during these times, the External Web Services experienced a performance degradation for the following ‘Get’/Retreival
services:
-
AggregatedASOfferCurves
-
ASServicePlan
-
BindingConstraints
-
CompetitiveConstraints
-
DynamicRatings
-
LMPs
-
LoadForecasts
-
LoadRatioShares
-
MarketTotals
-
SCEDViolatedConstraints
-
SPPs
-
STWPF
-
SystemLoad
-
TotalASOffers
-
TotalEnergys
-
TotalLoad
-
WeatherInfos
-
WGRPP
All retrieval functionality has been restored
ADDITIONAL INFORMATION: The root cause of the retrieval issue was determined to be a hardware failure, which has been repaired.
Additional details will be provided in the monthly ERCOT IT Incident Market Notice Summary.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
DP/DG
From: ERCOT Client Services
Sent: Tuesday, January 31, 2012 3:49 PM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A013112-02 UPDATE: Extracts Wholesale/Retail
NOTICE DATE: January 31, 2012
NOTICE TYPE: M-A013112-02 UPDATE: Extracts Wholesale/Retail
SHORT DESCRIPTION: Intermittent Report Retrieval Issues
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: January 31, 2012 from 06:00 to 08:23
LONG DESCRIPTION: ERCOT experienced report retrieval issues for the Market Information System (MIS), ERCOT Web Services (EWS) ‘GetReports’, and ERCOT.com. These issues were encountered for the following timeframes:
05:55 – 08:30, 09:28 – 09:38 and 11:30 – 11:48.
During these timeframes, data retrieval from the Market Information System and ERCOT Website was intermittently interrupted. Also during these times, the External Web Services experienced a performance degradation for the following ‘Get’/Retreival
services:
-
AggregatedASOfferCurves
-
ASServicePlan
-
BindingConstraints
-
CompetitiveConstraints
-
DynamicRatings
-
LMPs
-
LoadForecasts
-
LoadRatioShares
-
MarketTotals
-
SCEDViolatedConstraints
-
SPPs
-
STWPF
-
SystemLoad
-
TotalASOffers
-
TotalEnergys
-
TotalLoad
-
WeatherInfos
-
WGRPP
All retrieval functionality has been restored
ADDITIONAL INFORMATION: ERCOT is currently monitoring performance of the database and all applications. The root cause of the retrieval issue is still being investigated.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
JR/DP
From: ERCOT Client Services
Sent: Tuesday, January 31, 2012 9:42 AM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A013112-01 MIS Reports and Extracts
NOTICE DATE: January 31, 2012
NOTICE TYPE: M-A013112-01 MIS Reports and Extracts
SHORT DESCRIPTION: The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results.
INTENDED AUDIENCE: All Market Participants
DAYS AFFECTED: January 31, 2012 from approximately 06:00 to present
LONG DESCRIPTION: The Reports & Extracts page on the Market Information System (MIS) is currently displaying no results. The issue began at approximately 06:00 on Tuesday, January 31, 2012.
ADDITIONAL INFORMATION: ERCOT is currently investigating the cause of the issue.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email
at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
JR/DP
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