NOTICE DATE:  July 26, 2012

NOTICE TYPE:  R-A072612-01 Education and Training

SHORT DESCRIPTION:  On Tuesday, August 7, 2012, the MarkeTrak Task Force (MTTF) will conduct Inadvertent/MarkeTrak Phase III, Release 1 ERCOT training


DAY AFFECTED:  August 7, 2012 from 10:00 to 15:00

LONG DESCRIPTION: On Tuesday, August 7, 2012, the MarkeTrak Task Force (MTTF) will conduct Inadvertent/MarkeTrak Phase III, Release 1 ERCOT training.

Attendees may attend either in person or via Web Ex.


Location: CenterPoint Energy, 1111 Louisiana, Suite 1360, Houston, TX 77002


Discussion Items:

- Inadvertent Gain

- Streamlined and improved processes

- RMGRR redlines

- Altered/updated timelines

- Review of metrics

- General overview of IAG process

New MarkeTrak Phase III Critical Release Subtypes:

- Customer Rescission

- PMVI Reversal of Fees

- Switch Hold Removal

- AMS LSE Interval (Missing/Dispute)

- Market Rule


If interested in having your company represented in person, please send the following information to Carolyn Reed ([log in to unmask]) by August 1, 2012. Please include your company name and the number of attendees from your company.


WebEx information:

Time: 10:00 CPT

Meeting Number: 651 334 211

Meeting Password: Marketrak

1. Go to

2. If requested, enter your name and e-mail address.

3. If a password is required, enter the meeting password: Marketrak

4. Click "Join".


ADDITIONAL INFORMATION: Two additional training dates will be available for this course. The first will be on August 15, 2012 from 10:00 15:00 at the Oncor facility located at 1616 Woodall Rodgers Freeway, Dallas, TX, 75202. This training will accommodate 30 individuals in the classroom and will also be available via WebEx. To register for the training in Dallas, please email [log in to unmask] with the name of your company and the number of attendees by noon on August 14, 2012. Fee-based parking is available within walking distance of this training. Visitors must enter through the main entrance on Woodall Rodgers Freeway and will be escorted to the conference room.  


The final training will be on August 28, 2012 from 10:00 15:00 at the ERCOT MET Center located at 7620 Metro Center Drive, Austin, TX  78744. Free parking is available on site. This training will accommodate approximately 50 onsite attendees and will also be available via WebEx. To register for this course, please email [log in to unmask].


WebEx information for these two courses will provided in subsequent notices.


CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].


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