NOTICE DATE: October 4, 2012
NOTICE TYPE: M-A100412-01 Education/Training
SHORT DESCRIPTION: 2012 NERC Cause Analysis Training
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: October 30, 2012, 08:00 – 15:00
LONG DESCRIPTION: ERCOT will host a NERC Cause Analysis Training class on Tuesday, October 30, 2012, from 08:00 to 17:00 at the ERCOT Taylor Control Center. This course is recommended for those involved in
NERC Event Reporting and Analysis. A consistent analysis approach will facilitate the accurate trending of events and improve timely, effective resolutions. The agenda for the class is as follows:
Introduction to Cause Analysis
Five phases of Cause Analysis:
1.
Cause Analysis methods covered
a.
Task Analysis
b.
Change Analysis
c.
Barrier Analysis
d.
Events and Causal Factor Analysis
e.
MORT/Mini-MORT
f.
Kepner-Tregoe® (K-T)
g.
Fault Tree Analysis (FTA)
h.
Techniques for Human Error Rate Prediction (THERP)
i.
Cause and Effect Charting
j.
Human Performance Evaluations (HPE)
ACTION REQUIRED: There are 40 spaces available for ERCOT Market Participants. All Market Participants that plan to attend must RSVP with Jennifer Jewett at
[log in to unmask]. Registration will close Friday, October 26, 2012.
ADDITIONAL INFORMATION: Additional details are provided in the attached document.
CONTACT: If you have any further questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via
email at [log in to unmask].
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:
http://lists.ercot.com.
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