NOTICE DATE:  December 3, 2012
NOTICE TYPE:  M-A120312-02 Outage - Retail/Wholesale
SHORT DESCRIPTION:  UPDATE - Ongoing unplanned outage of ERCOT systems
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  December 3, 2012, 01:08 CPT - current
LONG DESCRIPTION:  ERCOT continues to work to resolve the system outages that began at 01:08 CPT on December 3, 2012. The currently impacted systems include, but may not be limited to:

*         Congestion Revenue Right (CRR) Auction Application

*         ERCOT.com - manual postings

*         MarkeTrak

*         MIS - Create Settlement Dispute

*         MIS - Net Dependable Capability and Reactive Capability (NDCRC) application

*         MIS - Retail application components, including Find ESIID and Find Transaction

*         MIS - Service Request

*         Remedy - Help Desk ticket creation

*         Retail API

*         Retail Transaction processing
ADDITIONAL INFORMATION:  ERCOT will be holding a Retail Market Call at 16:30 Central Prevailing Time (CPT) today to discuss these outages. Details of the call will be provided in a separate Market Notice.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
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