NOTICE DATE: December 4, 2012 NOTICE TYPE: M-A120312-03 Outage – Retail/Wholesale SHORT DESCRIPTION: UPDATE – Ongoing unplanned outage of ERCOT systems INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: December 3, 2012, 01:08 CPT – current LONG DESCRIPTION: ERCOT has restored the following systems to service: • MarkeTrak • MIS – Create Settlement Dispute • MIS – Retail application components, including Find ESIID and Find Transaction • MIS – Service Request • Retail API • Retail Transaction processing ERCOT continues to work to restore the remaining impacted systems which include, but may not be limited to: • Congestion Revenue Right (CRR) Auction Application • ERCOT.com – manual postings • MIS – Net Dependable Capability and Reactive Capability (NDCRC) application • Remedy – Help Desk ticket creation • Electronic Data Warehouse Further restoration information will be provided as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>. ad