NOTICE DATE:  April 4, 2013

NOTICE TYPE:  R-A040413-01 – Outage - MarkeTrak

INTENDED AUDIENCE:  LSEs and TDSPs                     

DAY AFFECTED:  April 4, 2013

DESCRIPTION:  ERCOT experienced an unplanned outage of MarkeTrak on Thursday, April 4, 2013.

The root cause of the outage is under investigation. The application became unresponsive and required multiple restarts.

MarkeTrak is currently functioning normally.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

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