NOTICE DATE:  June 13, 2013

NOTICE TYPE:  M-A061313-01 Outage Retail/Wholesale

SHORT DESCRIPTION:  Unplanned MPIM outage

INTENDED AUDIENCE:  All Market Participants

DAY AFFECTED:  June 13, 2013

LONG DESCRIPTION:  The Market Participant Identity Management (MPIM) system experienced an unplanned outage today from approximately 1:00 PM to 3:45 PM due to an issue with the certificate vendor's (Symantec) certificate management system.  Market Participant User Security Administrators (USAs) were unable to issue, renew, or revoke certificates, but USAs were able to create users and adjust roles during that time.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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